Explore What Data We Collect and Why
When you create an account, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. This lets us process deposits, verify withdrawals and send you account-related communications. We do not sell your personal data
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to third parties. Payment transaction data linked to your bKash, Nagad or Rocket wallet is stored only as long as needed to process your request and meet our record-keeping obligations. We collect device data — browser type, IP address, operating system — to secure your session
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and detect unusual login activity. If you access our platform from Bangladesh, data handling is subject to applicable local law and the eligibility conditions of your region. We use industry-standard encryption to protect data in transit and at rest. You can request a copy of the
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data we hold on your account at any time by contacting our support team. Retention periods vary by data category: active account data is held while your account remains open; transaction records are kept for the period required by our operational obligations; device logs are deleted
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on a rolling basis.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.